How it works

From a single scan to a fully supported customer

RetaQR turns a QR code on your product into a complete support experience — how-to videos, digital manuals and an AI assistant — all managed from one simple platform.

  • No app required
  • Live in days
  • Fully managed for you
The customer journey

Three steps to a confident customer

1

Scan

The customer scans the QR code on the product, packaging or manual with their phone camera — no app to download.

2

Access

They land on a branded mobile page with step-by-step videos, the digital manual and the AI Genie ready to answer questions.

3

Resolve

They get set up in minutes — meaning fewer returns, fewer support calls and a better experience with your brand.

A quick overview

Everything your customer might need

  • Branded product pages: Tailored pages with step-by-step guides, videos and manuals.
  • Seamless video integration: High-quality instructional videos that improve product understanding.
  • Custom QR codes: Bespoke codes embedded with your logo, linking straight to the right page.
  • AI-powered help: The “Genie” gives automated, accurate answers around the clock.
  • Effortless management: Documentation, videos and manuals — all in one intuitive portal.
Simple 6-step process

Create a product page in six steps

1

Create Product Page

Add your product details and description.

2

Generate QR Code

Instantly create a QR code unique to your product.

3

Upload Video

Provide step-by-step assembly or setup guides.

4

Add Upsell Products

Include related products to boost sales.

5

Upload Manual

Digitally host product manuals for easy access.

6

Create AI Genie Content

Add FAQs and key details to support customers.

Flexible and Editable

Not ready to complete all six steps? No problem — generate your QR code anytime and edit your product page later as needed.

Once it’s generated, download your QR code and add it to packaging, manuals or promotional materials.

Book a Free Consultation
On every product page

What you can host

Gold-standard how-to videos

Clear, step-by-step assembly and setup guides produced by our in-house studio and hosted seamlessly on RetaQR.

Digital e-Manuals

Online manuals to view or download — no printing, less waste.

AI Genie Q&A

A 24/7 assistant answering product questions in real time.

Translations & upsell products

Auto-translated content for every market, plus related products surfaced at the moment customers are most engaged.

Analytics & reports

See exactly how customers engage — and what to improve next.

Why it works

Support at the point of need

Fewer returns

Customers self-resolve assembly issues before sending products back

24/7

The AI Genie and how-to videos absorb repetitive questions, day or night

Multi-language

Auto-translated content meets every customer in their region

Questions

How it works, answered

Do customers need to download an app?
No. They scan the QR code with their phone’s camera and the product page opens straight in their browser — no app, no friction.
Where do the QR codes go?
Anywhere it helps — printed on the product, packaging, manuals or promotional materials. Each code is custom-generated and can carry your logo.
Do I have to create all the content myself?
No. Our team handles the heavy lifting — from generating QR codes and producing how-to videos to setting up AI content and analytics.
Can I update a product page after it’s live?
Yes. Generate the QR code whenever you’re ready and edit the product page at any time — the code keeps pointing to the latest version.
How long does it take to go live?
Most setups are live within days. We scope the work in your free consultation and manage onboarding for you.

See it working on your products

Tell us about your range and we’ll show you exactly how RetaQR fits — and what it could save you.

Book a Free Consultation

Benefits Of Using RetaQR

Using Reta QR offers companies significant benefits, including enhanced customer satisfaction through instant access to product information and support. By leveraging advanced AI and QR code technology, businesses can reduce support costs and improve efficiency. Additionally, Reta QR provides valuable analytics on customer interactions, such as scan frequency and geographic data, enabling companies to make data-driven decisions and tailor their products and services to better meet customer needs.

Moreover, Reta QR promotes sustainability by reducing the need for printed manuals and materials. By offering digital access to product information, companies can lower their carbon footprint and contribute to environmental conservation. This eco-friendly approach not only benefits the planet but also aligns with the growing consumer demand for sustainable business practices.

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Benefits of RetaQR

Andy Lloyd, Founder & CEO of RetaQR

Contact Us Today

Contact us today to find out more about RetaQR, or sign up on the buttons throughout the page.

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