RetaQR is your customers’ go-to platform for resolving product technical issues & setup challenges with ease.
A simple-to-use, SaaS platform allows you to manage all your support resources in one place, with auto-translation for multiple languages, Intelligent Agent Q&A, and built-in cross and up-sell capabilities.
Home assembly issues hurt both manufacturers and retailers in the bottom-line. They result in:
With RetaQR, you can provide your customers with a fully supported home-assembly experience that is seamlessly integrated into the existing “unboxing” process — the information they need, when they need it most, at point of first assembly.
Videos, manuals & AI Q&A — every support resource in one place
“AI Genie” answers customer questions in real time, day or night
Auto-translated video & content tailored to every region
Host how-to videos, e-Manuals, AI-supported Q&A and customer support in one platform. Custom QR codes on products, packaging or materials give customers instant access — simplifying troubleshooting, cutting support demand and boosting engagement.
Move from printed manuals to digital — let customers view or download online, conserving resources and cutting waste.
Advanced analytics track QR interactions, AI Q&A and upsell click-throughs to inform future product designs.
Our advanced AI chat system, “AI Genie,” assists customers with assembly and technical issues in real time — instant, accurate answers that reduce wait times and lift satisfaction.
Upload your video, pick a language and let our AI translator handle the rest — content tailored to each customer’s region.
Our in-house studio creates high-quality “how-to” videos with clear, step-by-step instructions, hosted seamlessly on RetaQR.
From generating QR codes to setting up product pages and monitoring analytics, our team handles it all — with detailed performance reports.
Streamline support, reduce returns and boost engagement with AI-powered solutions, digital manuals and interactive QR codes.
We believe this kind of accessible, on-demand 'how-to' support will become an industry standard, and Reta QR clearly understands how to deliver it in a modern, meaningful way.
The auto-translation meant we could launch across three markets without reshooting a single how-to video. Setup was genuinely hands-off.
“AI Genie” handles the repetitive setup questions so our support team can focus on the cases that actually need a human.
No off-the-shelf packages. We start with a conversation, build a plan around your product range, and handle the heavy lifting for you.
Tell us about your products, your customers and the support headaches you want to solve. No obligation, no hard sell.
We scope a tailored per-product package — QR codes, how-to videos, AI Q&A and translations — priced to scale as you grow.
We set everything up, onboard your team, and send monthly analytics so you can keep improving and add products with bigger discounts.
Simple per-product packages that scale with you — the more products you support, the more you save. Tell us about your catalogue and we’ll shape a plan that fits.
Multi-Product Discounts: Save More as You Scale. The more product pages you add, the bigger your discount. Support every product while keeping costs down.
Fewer returns, happier customers and a support team that finally gets time back. Let’s build the platform around your products.
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Reta QR is thrilled to announce its acceptance into the Akcela Incubator Program, a prestigious platform supporting startups and scale-ups with tailored resources to accelerate growth. Akcela, based in Norwich,…
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